Question 1

Do you provide drone services alongside standard photo and video?

Accepted Answer

Yes, of course. We offer drone services alongside standard photography and videography under a simple flat pricing structure. This means you can choose whatever mix of media best suits your project, whether that is all drone, a 50/50 split between drone and photography, or an even 33/33/33 blend of photo, video, and drone. It is all included with no hidden extras, just flexible coverage built around your needs.

Question 2

What industries do you work with (brands, events, sport, corporate, property, etc.)?

Accepted Answer

While our background is in corporate operations, Juke Visuals covers all areas of the industry. From large warehousing projects to private one-on-one hand modelling clients, and everything in between, the variety keeps us motivated and drives us to continually improve.

Question 3

How does the booking process work from enquiry to delivery?

Accepted Answer

Juke is a family-run business, and Adelina and James will manage your project every step of the way. We tailor every enquiry to your specific needs, though our pricing structure is flat for all new customers. Once you reach out via email, Instagram, LinkedIn, or our booking form, we’ll get in touch to discuss your project in detail and provide a quote along with examples of the work you can expect. After the shoot, videos are uploaded to Frame.io for your review, and all photos are shared via Filemail for easy access. You can always reach us directly via WhatsApp or Instagram.

Question 4

What is your typical turnaround time for photos and video edits?

Accepted Answer

We are fast, probably the fastest. Our pricing reflects that. You aren’t buying perfection, and social media doesn’t require perfection. You’re buying speed and volume to keep your customers’ and clients’ attention. That said, we still take pride in everything we do; we just won’t sit on your work for weeks. Typically, you’ll have all your photos and videos back within 4 days of the shoot, though most projects are delivered well before then.

Question 5

How will the final images and videos be delivered to us?

Accepted Answer

"We can work to your requirements; however, typically we upload videos to Frame.io for you to review, and then provide all files via Google Drive or Filemail. This allows you to download everything to your desktop and organize or move it as you prefer. Alternatively, you can provide a USB memory stick or SD card, and we can transfer all your files directly onto it.

Question 6

What equipment do you use for photography, video, and drone work?

Accepted Answer

Photography, Video, and Drone Equipment:
DJI Mini 3 Pro (drone)
DJI AVATA 2 (drone)
DJI RS4 Gimbal
DJI Microphones
SONY A7IV Cameras ×2
35mm lens
50mm lens
25-105mm lens
Hire 100mm-400mm lens when required
Editing Software:
DaVinci Resolve
CapCut

Question 7

Do you also manage social media pages?

Accepted Answer

While we do offer social media management, it isn’t listed as a standard service. We prefer to first build a relationship and create content for your brand, so we fully understand your style and requirements before managing your social media pages.

Frequently asked questions